Our Terms and Conditions
Preamble :
The following general conditions of sale govern all transactions established on the web catalog of GIE TARGANINE. Any order placed on this site implies the customer’s unconditional and irrevocable acceptance of these conditions.
Object :
This contract is a distance contract which aims to define the rights and obligations of the parties in the context of the sale of GIE TARGANINE products, on the Internet, through the Maroc Telecommerce platform and Paypal.
www.targanine-shop.com is a service and a registered trademark of GIE TARGANINE.
Maroc Telecommerce is a transaction management service and a registered trademark of Maroc Telecommerce S.A.
Paypal is a service developed by PAYPAL S.A.R.L, which allows a company or a user with an email address to send and receive online payments in a practical, secure and inexpensive way.
Article 1: Products marketed on the website.
www.targanine-shop.com is an online sales site for cosmetics & culinary products from the social and solidarity economy. The Customer may, prior to his order, take note, on the website, of the essential characteristics of the product(s) he wishes to order by clicking on the product.
For each product, the essential, qualitative and quantitative characteristics appear in the product sheets. GIE TARGANINE expressly reserves the right at any time to add new products, to delete all or part of the products sold or presented on the catalog of the website, to change their presentation or to cease their marketing on its website, and that , without being obliged to notify the Customer in advance.
Article 2: Information accessible on the website and limitations of liability of GIE TARGANINE.
While taking the greatest care in posting the information and data available free of charge on the website and updating them, it is possible that certain inaccuracies, errors or omissions may have slipped into the description of the products.
GIE TARGANINE undertakes to correct said inaccuracies, errors or omissions as soon as they are brought to its attention.
More generally, GIE TARGANINE cannot be held liable:
– interruptions or delays recorded on the website due to the execution of maintenance work, technical breakdowns, a case of force majeure, due to third parties or any circumstances whatsoever, regardless of its will;
– the impossibility of temporarily accessing the website, due to facts beyond its control, such as cases of interruptions of the Internet network or failure of the Customer’s reception equipment on the Internet network.
Article 3: Orders
Any order of a product offered on the website implies consultation and express acceptance of these general conditions of sale, without however this acceptance being conditioned by a handwritten signature on the part of the Customer.
Order taking on the website is subject to strict compliance with a procedure described below and embodied online by a succession of different screens on which are indicated the different phases that the Customer must follow to have his order validated by GIE TARGANINE.
Orders are placed online, in accordance with the order form on the website (click: Add to basket). The Client undertakes to ensure that the information communicated to GIE TARGANINE is complete, accurate and up-to-date.
In the event of incomplete or inaccurate information, GIE TARGANINE reserves the right to purely and simply cancel the order as well as the payment.
GIE TARGANINE reserves the right to refuse or cancel any order from a customer with whom he is in dispute regarding a previous order.
GIE TARGANINE retains the writing that records the contract concluded between itself and the Customer electronically for a period running from the conclusion of the contract until the date of delivery and for a period of 10 years. The customer will then have access to this document at any time, upon request made to Customer Service and proof of his identity.
The Customer has a right to access, modify, rectify and delete personal data concerning him. To exercise this right, simply send an e-mail to the following address: [email protected].
On the order form, the Customer must also enter and validate the identification and quantity of the products ordered (the availability of which is to be confirmed by GIE TARGANINE where applicable), as well as the purchase prices (also to be confirmed where if necessary by GIE TARGANINE).
The online Customer can freely fill his basket, delete an item he no longer wishes to purchase, modify the quantities ordered or add a product by clicking on the corresponding buttons. The Customer must then validate the billing and delivery address, as well as the method of payment.
Once all this information has been entered and validated on a regular basis, the Customer clicks on the “Validate” button and his order form is sent directly to the GIE TARGANINE Online Boutique service. The Customer then sees his order number displayed.
Orders bind the Customer upon receipt by GIE TARGANINE of the order form duly completed and validated by the Customer by clicking on the “Validate” button. The order will then be confirmed by GIE TARGANINE to the Customer by sending an e-mail, containing all the information communicated by the Customer with an indication, where applicable, of any difficulties or reservations raised by the order (availability of the products ordered or chosen method of payment).
Article 4: Proof of orders
In general, it is expressly agreed between GIE TARGANINE and the Client that the e-mails will prevail between the parties as well as the automatic recording systems used on the website, in particular as regards the nature and the date of the ordered.
Article 5: Changes to orders
Any modification to the order requested by the Customer can only be taken into consideration if it has reached GIE TARGANINE by e-mail before the products are dispatched.
Article 6: Price, invoicing and payment.
6.1 – Price
The prices indicated in the product catalog accessible on the website are indicative and are updated daily and therefore subject to change without notice. However, the prices invoiced are those in force on the date of the order. The Customer may also benefit, during certain determined periods, from promotional offers on certain products. These offers will be announced online on the website and will be valid for the period indicated and always within the limits of available stocks. The prices indicated are inclusive of all taxes. Any shipping costs are invoiced in addition.
6.2: Billing
An invoice is established for each delivery and made available to the Customer in his personal space. Any complaint concerning the invoices must be brought to the attention of GIE TARGANINE by e-mail within 10 days of their receipt (“Contact us” section). Failing this, they are considered as accepted without reservation. The possible incomplete delivery of an order cannot justify the refusal of payment for the products delivered. Any dispute between the Customer and GIE TARGANINE is in no way a cause for suspension of payment of the undisputed part of the invoice.
6.3: Payments
Payment of the invoice is made when ordering online by credit card.
Article 7: Receipt of products
It is up to the Customer or, if different, to the recipient of the package upon receipt of the product, to verify without delay the conformity and integrity of the products shipped. In general, the reservations or observations made on the delivery note must be complete and precise. They must in particular define the damage precisely, by including the order number.
Article 8: Limitation of liability
If the responsibility of GIE TARGANINE were to be retained following the non-execution or the bad execution of its services, the total of the indemnities could not, by express agreement, exceed an amount equal to the price of the product which is at the origin damage.
Article 9: Settlement of disputes and applicable law
Any dispute relating to the interpretation, execution or termination of the contract between GIE TARGANINE and the Client, even in the event of warranty claims or multiple defendants, will be subject to the jurisdiction of the courts, failing amicable agreement. the location of the registered office of GIE TARGANINE.
Relations between GIE TARGANINE and the Customer are subject to Moroccan law.
Section 10: Customer Service
argane.org provides the Customer with Customer Service to answer all questions and comments that the Customer may have when using the website, and also to provide appropriate advice for the sale of products. . Customer Service can be contacted:
– By email: [email protected].
Article 11: No waiver
The fact that GIE TARGANINE refrains from demanding at a given time the execution of one of the provisions of these general conditions of sale and use of the website cannot be interpreted as a waiver to subsequently invoke said total non-execution. or partial.
Article 12: Validity of the General Conditions of Sale
If one of the provisions of these General Conditions of Sale of argane.org is declared void in whole or in part, the other provisions and the other rights and obligations arising from these General Conditions will remain unchanged and will remain applicable.
Article 13: Accessibility of the General Conditions of Sale
The updated version of the General Conditions of argane.org is constantly accessible online by the Customer. To do this, simply click on “General Conditions of Sale” where the said Conditions are referenced in their full version.